- Anonymous Support
- We use Your Help Desk
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Whether you need support/management for dedicated servers, VPS, or you are a hosting reseller, Proactive Server Management can help.
Proactive Server Management, based in the US, provides high quality technical support services to web hosting companies around the world. If you are in need of a professional, experienced, trustworthy staff to manage your servers, or handle your support tickets, we are here to help. We can provide basic server administration, complete management, VPS support, web hosting reseller support, per ticket support, or outsourced support, where we can provide end-user support using your own helpdesk system to answer support questions / queries. With our outsourced support, your clients will not know that you are outsourcing hosting support.
If you are looking for someone to take care of your servers or your tickets, we can do that in the most efficient way. Our expert tech's can take care of all your server management fast and efficiently. Our teams provides Level 1 to Level 3 support 24 hours per day, 7 days per week, 365 days per year.
When you sign up for one of our plans, we get the required information to manage your servers and/or handle your support tickets. Our service is provided at very competitive rates, that help web hosting companies not only improve the quality of their customer support, but also improve your bottom line, leaving more resources to grow your business.